Driver Coach – Webinar … troubleshooting

To use Teams in your browser (rather than download the software) choose ‘cancel’

‘Continue on this browser’

• (Microsoft recommends using the most recent versions of Microsoft Edge or Google Chrome although Mozilla Firefox and Apple Safariare supported.)

If you can use your full name, it makes it easier for us to send you any follow up email as emails are not captured in this meeting.

2. Problems:

“I cant hear” #1

Solution: Check your audio settings – click on the Mic icon and make sure your sound is going to your speakers.

Solution: Go to “More” and select devices.

Solution: Click “Sync to presenter”  at bottom left of screen

You may be able to scroll through the slides yourself using the arrows, but this will not show you want the presenter is seeing  and will not allow you to play videos.

Solution: Clicking the Chat icon (top row) will allow you to see what everyone is saying and also for you to ask questions.

“I can’t see or hear anything”

Solutions:

1.        Try restarting the webinar

2.        Use a different browser – ie Internet Explorer 11 is no longer supported